Author: Katrina3

Emerald deserves more than 5 stars. If you want the work done right - call Emerald. Every person at Emerald impressed me beyond measure. They are helpful, professional, courteous, and genuinely want to correct the issues - the right way. My experience with Richie was amazing. Dispute the multiple issues we encountered, Richie never gave up and attempted every solution he could. If it didn't work, he would come back with more solutions. I have never felt more cared for by a service provider. I knew that when he left my house, he was still brainstorming ways to solve the remaining issues. From my experience, it is evident that Emerald works as a team. Alex and Hugo, too were extremely helpful and took the time to answer every question I had. I am a customer for life.