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I gave the office a call first thing this morning, I was greeted by the receptionist who I cannot say enough about the first girl I talk to you I did not catch your name but the next girl I had talk to you later on was Jennifer. And being in the service industry these are your first person contact when you make that phone call and I find it to be very important how they carry themselves. I cannot say enough on how professional they were . When I call back later to let them know I was freed up they were glad to accommodate me and send someone immediately very professional kept me informed on what was going on as I was expecting the worst the assured me they thought they could take care of the problem relatively easily which they did. The two gentlemen that showed up exceeded my needs. I could not be more happy with the end result thanks again rinaldi plumbing for saving the day