Author: S35

My fiance and I bought a new home in February that had been repiped by Shamrock plumbing in December of 2020. We ran the dishwasher the first night we moved into the home in February which unfortunately leaked. We purchased a new dishwasher and called Shamrock Plumbing to install the dishwasher as we were pleased with the repiping of the home. RW came out to install the dishwasher, he was prompt, professional, and kept his mask on during the time he was in the home. After pulling out the dishwasher he discovered heavy water damage from not only the dishwasher leak, but a leak from the previous owner that was hidden from us during the sale. Upon further investigation RW said in good conscience he would not install the dishwasher due to the mold intrusion. I agreed and he suggested to call Damage Control 911 for the mold and water mitigation. Obviously this is not what we wanted to hear but the levels of mold were unsafe and RW had our best interest at heart. Jeff with Damage Control 911 came out and took care of the issue, (I will post another review for them, but they did an incredible job). Instead of charging us the full amount for the install RW only charged half then came back after the drywall and studs were removed and I had framed in a cavity for the dishwasher. RW did a great job leveling the dishwasher and in the process explained to me a lot of different things to watch out for with the plumbing to prevent any leaks happening again in our home. For first time home owners this information will I am sure prove to be invaluable and we greatly appreciate the candidness from RW and professionalism. We will be using Shamrock Plumbing for all of our plumbing needs moving forward.