Author: Regina69

I have a Total Home Warranty plan with Sears. However they were booked solid for 3-4 weeks and could not replace my AC breaker. Can you imagine waiting for 3 weeks to have your AC repaired in Florida climate. 😭 My thanks goes to Kathy Love who scheduled me a Saturday appointment as an emergency. Kathy was the deciding factor for me choosing Ferran. She showed empathy toward my issue and was very professional. Thanks Ferran and hats off for providing Excellent Customer service as that is the back bone for any company. The technician and services were excellent as well. 😀