Author: Brett45

I am a frequent visitor to Volusia County, now moving my healthcare consulting business here and recently purchased a home in Port Orange. Before selecting a HVAC company, I did my homework researched recommendations in Consumer Reports and talked with a good friend in New England in the HVAC industry. I called a three local companies with high ratings by the local Better Business Bureau. When I called Ferran they connected me to the plumbing supervisor. Darwin was knowledgeable and cogent in providing information that helped me select the best A.O. Smith and American Standard hot water tank replacement product for my home. I was looking for the the highest performance over the longest durations. I also wanted a product that came with a ten year warrantee. This required an anode upgrade. I selected a residential A.O. Smith product. We had a few conversations regarding anode upgrades and to set up the installation. When Darwin was busy, he returned my calls in short order. He took the time to explain my best options. Darwin is a great asset to and outstanding representative for Ferran. In advance of the scheduled installation, I received timely text messages from Ferran confirming the appointment and then the expected arrival time. On installation day, I was very impressed with Steve, the Ferran master plumber sent to replace my 50 gallon hot water tank. Ferran invested in providing Steve with the latest high tech equipment, including a.$5000 pipe joint compression/crimping tool. That made Steve’s work flow more efficient, avoided the fire risks of using a blow torch to melt the solder and turned out a bright clean looking final product. Two new toilets were also installed properly with no mess to clean up. Just looking at the new hot water tank connection pipes screams this is what quality work looks like. The great experience with your plumbing team is why I called Ferran to schedule an electrical installation to tie in a electric automobile charger (Tesla) to my main electrical panel. I received the same great service in scheduling (Toni) and texting me to confirm date, time and expected arrival time. The master electrician, Jon, arrived on time. Jon was knowledgeable and worked quickly and efficiently, like he had done it a thousand times before. He efficiently ran the wire bundle down the inside of the wall and installed the unit securely to the sheetrock garage wall. Rather than use the wall screws that came with the Tesla kit, Jon elected to use toggle supported screws that made the wall installation more secure and long lasting; a welcomed upgrade. Jon took the time and effort to provide me with top tier quality workmanship. I felt like Jon treated my project like he was doing the installation for his family, only the best. Being new to the area and asking around for suggestions, I heard it was difficult finding quality trade workers around here. If I hear those comments again and they want HVAC/plumbing or electrical quality work, I will tell them to call Ferran. I certainly will. Thank you!!